{"id":3923,"date":"2023-02-17T00:00:29","date_gmt":"2023-02-17T05:00:29","guid":{"rendered":"https:\/\/thatwhitepaperguy.com\/?p=3923"},"modified":"2024-02-17T15:23:29","modified_gmt":"2024-02-17T20:23:29","slug":"white-paper-writer-tip-1-stop-selling","status":"publish","type":"post","link":"https:\/\/thatwhitepaperguy.com\/white-paper-writer-tip-1-stop-selling\/","title":{"rendered":"White paper writer tip #1: Stop selling"},"content":{"rendered":"
The solution is\u00a0simple: Stop writing sales pitches and calling them white papers.<\/strong><\/p>\n Sponsors, recognize the danger of inserting a sales pitch into a white paper.<\/p>\n Stop pressuring your writers to include them.<\/p>\n Stop shooting yourself in the foot!<\/p>\n <\/p>\n Survey after survey points out that no white paper reader wants a sales pitch.<\/p>\n If a prospect\u00a0wanted your pitch, they’d just call up your 1-800\u00a0line and ask for a sales rep.<\/p>\n But they seldom do that.\u00a0More often, they\u00a0search the Web for some help.<\/p>\n Business people want useful information to help them understand an issue, solve a problem, or make a decision.<\/p>\n Unless you give those readers what they’re looking for, your white paper will sink like a stone.<\/p>\n Even though a few people\u00a0may download it, no one will read past the first page or two of a sales pitch. And, they certainly won’t pass it along to anyone else in their company.<\/p>\n All the resources you spent to create that white paper will achieve nothing.<\/p>\n In fact, you may infuriate a prospect so much they take your company off the shortlist of vendors to consider.<\/p>\n Instead of helping you win sales, your\u00a0sales pitch can actually cost<\/strong>\u00a0you sales.<\/p>\n Here are some tips to help white paper writers and sponsors stop using sales pitches.<\/p>\n The tough fact is that no one cares about your company and how long you’ve \u00a0been in business and how many awards you’ve won.<\/p>\n Your prospects only care about the problem they’re wrestling with now.<\/p>\n If they want to find out more about your company, they can click “About Us” on your website.<\/p>\n Instead, they clicked “Resources” or “Downloads” or that juicy title for your white paper that turned up in their Google search results.<\/p>\n So stop yammering away about your company and your product. You have better places to do that than in a white paper.<\/p>\n Tip<\/strong>: At the end of your white paper, include a short section “About the Company.” Use the same corporate boilerplate as in your company press releases. Keep it to half a page or less.<\/p>\n When you stop talking about your company, product, team, excellence, commitment to customer service, and so on, you naturally stop talking about “we” and “our” and “us.”<\/p>\n That’s a good thing.<\/p>\n Tip<\/strong>: Talk about “you” and “yours”, namely your readers and your prospects.<\/p>\n <\/p>\n The key to successful content marketing\u2014including white papers\u2014is to engage prospects around the problems they’re facing.<\/p>\n That’s what interests them.<\/p>\n That’s what keeps them up at night, and drives them to push a sales process forward.<\/p>\n Tip<\/strong>: Before you write a word, find out everything you can about your target audience.<\/p>\n Next, try to\u00a0think like them. Worry like them. Google like them. Then\u00a0write for them.<\/strong><\/p>\n For more tips, see my article “Know your audience<\/a>.”<\/p>\n If you have more than one audience, see my article A couple questions are ready to pop into every reader’s mind: “So what?” and “Who cares?”<\/p>\n You must test every white paper topic you dream up with these tough questions:<\/p>\n Notice how a topic like “how great our product is” dissolves when you consider those questions. It’s like pouring sulphuric acid on to jello.<\/p>\n If there’s anything left at the bottom of the barrel after the acid drains out, you may have a topic worth developing.<\/p>\n Tip<\/strong>: Make sure the topic you’re writing about matters to your prospects. If in doubt, ask them.<\/p>\n Ask your customer advisory board, if the\u00a0company has one.<\/p>\n Ask your sales and\u00a0support teams. Create an online survey.<\/p>\n Do whatever it takes to test out your ideas before<\/strong> you publish them.<\/p>\n Even in a backgrounder all about a product, stress concrete features and real-world benefits.<\/p>\n I recently saw a white paper that touted “our software is written in C# for the most up-to-date codebase.”<\/p>\n So what? This is neither a concrete feature nor a real-world benefit.<\/p>\n The fact that code is written in the C# programming language is just a fact about the product. To most readers, it’s an inconsequential fact.<\/p>\n Dissolve that in the acid of the three questions above, and all you have left is a few wisps of smoke.<\/p>\n As a white paper writer, you must push the laundry list of\u00a0facts about a\u00a0product into something your readers care about, something that speaks to them.<\/p>\n Here are some of the classic benefits that business people care about:<\/p>\n Think better, faster, cheaper.<\/p>\n If you can translate a C# codebase into one of these benefits, you have something to say. If you can’t, drop that item from your backgrounder.<\/p>\n Tip<\/strong>: Focus on concrete features and benefits that really matter to your prospects.<\/p>\n <\/p>\nWhat’s the problem with selling?<\/h3>\n
Stop\u00a0selling tip #1: Stop talking about your company or product<\/h3>\n
Stop\u00a0selling tip #2: Stop saying\u00a0“we” and “our” and “us”<\/h3>\n
Stop selling tip #3: Put yourself in your prospect’s shoes<\/h3>\n
\n“How to write a white paper for multiple audiences<\/a>.”<\/p>\nStop\u00a0selling tip #4: Ask yourself, “Who cares?”<\/h3>\n
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Stop selling tip #5: Push vague ideas into real-world benefits<\/h3>\n
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