{"id":645,"date":"2014-06-09T16:47:28","date_gmt":"2014-06-09T16:47:28","guid":{"rendered":"https:\/\/thatwhitepaperguy.com\/?p=645"},"modified":"2023-12-19T14:20:36","modified_gmt":"2023-12-19T19:20:36","slug":"does-your-company-need-a-white-paper","status":"publish","type":"post","link":"https:\/\/thatwhitepaperguy.com\/does-your-company-need-a-white-paper\/","title":{"rendered":"Does your company need a white paper?"},"content":{"rendered":"
Any B2B vendor selling anything relatively new, complex, or expensive could benefit from a white paper.<\/p>\n
Whether you’re selling a product, a service, a technology, or a methodology, you still need one.<\/p>\n
Whether you use that paper to generate\u00a0leads, stand out from the competition, nurture a prospect through a long sales cycle, support a product launch, or whatever, you still need one.<\/p>\n
Here’s why.<\/p>\n
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When an offering is brand new, your prospects need help getting the concept. <\/strong>But it’s not easy for them to research.<\/strong><\/p>\n There are no articles in trade magazines and no books about it. There are no forums or websites to visit; no trade associations to promote it.<\/p>\n Once those exist and the offering becomes well-known, if that happens, the need for white papers is diminished.<\/p>\n For example, when ERP came on the scene and started to replace the older MRP in the early 1990s, it was considered the cutting edge of technology.<\/p>\n Many white papers were written to explain how the new-fangled Enterprise Resource Planning extended automation into areas such as engineering, finance, and HR.<\/p>\n Today, nobody even bothers defining ERP.<\/p>\n There are lots of resources on it: articles, books, websites, and forums.<\/p>\n Nobody publishes white papers explaining ERP anymore; now they talk about how their offerings go beyond ERP.<\/p>\n <\/p>\n <\/p>\n When an offering is complex, prospects need help to understand it.<\/strong><\/p>\n The product, service, technology, or methodology is not self-evident just from looking at it.<\/p>\n Over time, if that offering becomes commoditized and repackaged into consumer-level products, the need for white papers about it disappears.<\/p>\n For example, the first industrial robot went online at a GM plant in New Jersey in 1961. It took a huge team of experts to install, program, tweak and maintain.<\/p>\n You can bet it was complex and took a lot of explaining.<\/p>\n No doubt every company selling industrial robots used many technical papers to help explain the first robots.<\/p>\n Today, you can buy the toy dinosaur RoboRaptor in any Future Shop.<\/p>\n This is robotic technology repackaged as a B2C product for kids.<\/p>\n Sure, it comes with an instruction manual.<\/p>\n But no parent ever reads a white paper about any kid’s toy.\u00a0They just watch their kid’s eyes light up when they see it.<\/p>\n <\/p>\n <\/p>\n When something is expensive, your prospects need to justify the cost. <\/strong><\/p>\n And a group of B2B executives must agree to buy it.<\/p>\n This decision probably involves upper management and maybe\u00a0a selection committee drawn\u00a0from various departments.<\/p>\n Everyone has questions.<\/p>\n So a white paper is a great way to deliver a vendor’s “best answers” right into the boardroom.<\/p>\n Over time, if the price for that offering drops to the point that any small business can afford it, the need for white papers is greatly reduced.<\/p>\n Consider cell phones, which have dropped in price dramatically over the years.<\/p>\n The oldest mobile phones were actually military radio-telephones that civilians couldn’t buy for any price.<\/p>\n In the early 1980s, Motorola pioneered a bulky commercial cellphone that sold for $4,000. The phone itself was 11 inches long and weighed 2.5 pounds.<\/p>\n You can imagine the size of the manual\u2014and the vast number of white papers that were written about it.<\/p>\n Over the years, the technology improved, the telecos adapted, and the prices dropped.<\/p>\n Today you can pick up an older iPhone on eBay for $50.<\/p>\n In fact, smartphones are so affordable that about 80% of people in the developed world have one, including the kids using hand-me-downs.<\/p>\n No white papers today would be written\u00a0to justify the high cost of acquiring a smartphone.<\/p>\n <\/p>\n <\/p>\n One memorable scene in the James Bond movie Goldfinger<\/em> is when 007 is menaced by a laser.\u00a0<\/em><\/p>\n In 1964, lasers were so new that the villain had to explain them.<\/p>\n “You are looking at an industrial laser which emits an extraordinary light, not to be found in nature. It can project a spot on the moon… or at closer range, cut through solid metal,” he said. “I will show you.”<\/p>\n The first commercial laser was not actually used until five years later in 1969. At that point, buying an industrial laser was a big deal.<\/p>\n In fact, at that point the laser scored “yes” on all three questions: It was new, complex, and expensive.<\/p>\n That was a perfect time for vendors to create white papers on this new B2B tool.<\/p>\n By today, 60 years later, you can buy a laser pointer at any dollar store.<\/p>\n So does anyone need a white paper to explain a laser today?<\/p>\n Lasers are no longer new or especially complex.<\/p>\n Any white paper about a laser today will likely be for some industrial or medical system that is still quite expensive.<\/p>\n If your company can answer “Yes” to two or three of these questions, you probably need a white paper.<\/p>\n Your competitors probably\u00a0have them. And your prospects likely expect them.<\/p>\n So your company should produce one or more white papers to meet those expectations.<\/p>\n <\/p>\n What do you think? Do you have any other way to tell when your company needs a white paper? Please leave your comments below.<\/em><\/p>\n<\/h3>\n
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Question #2: Are you selling something complex?<\/h3>\n
Question #3: Are you selling something expensive?<\/h3>\n
A practical example: the laser<\/h3>\n
Is it new? Is it complex? Is it expensive?<\/h3>\n
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